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Refund Policy |
Though our Team is
striving to provide you with the best and unique
template designs, some circumstances can occur
under which we are to review a refund request.
With regard to the specific character of the
service we provide, there can be several
reasons, upon which a REFUND REQUEST can be
applied:
1) when a customer declines a proposed
design and a preliminary version of the
customization provided by EasyBoyWeb.com and
refuses to go ahead with new alterations;
2) when EasyBoyWeb.com delays with the
customization project, and due to some reasons
on its side can not accomplish the project duly,
in the time-frames initially set with customer's
consent and acknowledgement;
3) when the customer claims for the poor
quality of the customization he has received. In
this case, that is referring to the most
difficult to be regulate, we will for sure honor
the refund request. The only case when we can
decline a refund request, is when it is applied
after the customer signs an ACKNOWLEDGMENT OF
RECEIPT (see below).
An Acknowledgement of Receipt is signed by every
customer at the end of the customization
project. Our team of designers create a
customized site following the customer's wishes
and liking. Every step of customization is
approved by the customer, who is entitled to
provide his modifications in regards to the
initial description. A preliminary version of
the project is reviewed by the customer who
accepts it and approves as a final design or,
who may also add some changes for redesign. A
deadline for delivery is started as soon as you
confirm the ultimate version for your
customization. After the project is finished and
delivered to you, you are to sign an
ACKNOWLEDGMENT OF RECEIPT.
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